Apple iPhone 15 Pro 128GB Blue - Reset phone

Resetting your iPhone or iPad to factory settings can help resolve software issues or prepare your device for a fresh start. Keep in mind that this process erases all personal data, including photos, apps, and files. Back up your data before proceeding. Below are three methods for resetting your iPhone or iPad, along with tips for managing your data beforehand.

Managing data before resetting

• Back up your data: save important files, contacts, and photos to iCloud or your computer to prevent data loss.
• Disable 'Find My iPhone': turn off Find My iPhone in Settings > Apple ID > Find My to avoid issues during the reset.
• Sign out of Apple ID: log out of your Apple ID to prevent activation problems after the reset.

Factory reset via device

1. Open the Settings app on your iPhone or iPad.
2. Tap General.
3. Scroll down and tap Transfer or Reset iPhone (or Transfer or Reset iPad).
4. Select Erase All Content and Settings.
5. Tap Erase iPhone or Erase iPad to confirm.
6. When prompted, tap Erase iPhone or Erase iPad again.
7. Your device will erase all data and reboot, typically within a few minutes.

This is the simplest way to reset your device. Just ensure your data is backed up beforehand.

Factory reset via iCloud

1. Go to iCloud.com on a computer and sign in with your Apple ID.
2. Click Find iPhone.
3. Select All Devices and choose the device you want to reset.
4. Click Erase iPhone or Erase iPad.
5. Confirm by clicking Erase and sign in with your Apple ID if prompted.
6. Enter any required security answers and click Continue.
7. Optionally, enter a phone number and a message for the device screen.
8. Click Done, then Remove from Account.

This method allows you to erase your device remotely, ideal if you don’t have physical access to the device.

Factory reset via iTunes

1. Open iTunes on your computer.
2. Connect your iPhone or iPad using a USB cable.
3. Click the device icon in iTunes.
4. Click Restore iPhone or Restore iPad.
5. If prompted, turn off Find My iPhone in your device settings first.
6. Click OK, then click Restore iPhone or Restore iPad again to confirm.
7. Choose Backup if you want to save your data, then click Restore to proceed.

This method is useful for those who prefer managing the reset through a computer. Be sure to disable Find My iPhone before starting.